Terms & Conditions - Sarah-Jane Farrell

Terms & Conditions

MY PROCESS

For dog-walking or pet sitting please contact me directly to have a quick chat and set up an initial session.

For healing and communication sessions, typically, I will work with your animal from a distance unless you are in my area where you can request a call out or in person behavioural or health session. When you contact me we have an initial chat and If I determine that I can help you we can set up the the consultation and send you an invoice for payment.

You will then set up an appointment time to do the consultation via my booking app (LINK HERE). The consult can done all in the moment by phone or via Zoom or Skype, or I can talk with your animal(s) beforehand and report what transpired when you call for the appointment. If I talk to your animal(s) beforehand, you can still have me ask questions during our conversation. We can also do the consultation all by email, or if you live nearby, I can meet you and your animals in person.

WHAT I NEED PRIOR TO A CONSULTATION / APPOINTMENT

Please send me the name, age, sex and photo or description of your animal(s) before the appointment time, preferably via email – sj@sarahjanefarrell.com.

Usually, we can schedule your consultation within a few days. If you have an emergency please tell me and I will try to fit you in right away. When you call you may get my answering machine. If so, please leave a message with your name and phone number (day and evening) and tell me where you are calling from. I need to know the time zone so I can call you back at an appropriate time. I usually return calls or emails within 48 hours.

FEES / PAYMENT

Dog-walking / Pet-sitting Rates

  • Dog walking £12 an hour | 2 dogs same family – £20
  • Dog sitting your home – £36
  • Check-in visits feeding, meds, cuddles  – £15
  • Holiday rates additional – £5

Consultation Rates: £85/half hour; £170/hr.
Travel Fee: £30/hour for locations greater than a 30 minute drive.

You will receive an email report of notes and resources from every consultation session free of charge. This may or may not include a video of the consultation and/or audio file.

I charge for the time I spend in consultation with your and your animal(s). When you call to set up the appointment I can give you an idea of the time and fees that will be required. Payment can be made by credit card (visa or mastercard) or by paypal/stripe before the start appointment.

Please pay for your appointment prior to the date of booking using the following banking details / online options:

BANKING DETAILS UK
S Farrell
Bank: HSBC
Sort code: 40-09-00
Acc: 00865389
PAYPAL 

GET IN TOUCH BEFORE YOU BOOK YOUR APPOINTMENT NOW

Please contact me via email sj@sarahjanefarrell.com or phone +44 77 8985 9451. I will respond with 48 hours if you are unable to reach me immediately.

READY TO BOOK YOUR APPOINTMENT?

Click HERE to schedule your consultation.